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Specializations
Audio Video Solutions
Microsoft Exchange Enterprise-2010
Network Audit and Performance Analysis
PCI Compliance
Security Analysis
Thin Client Solutions
Unified Communications and VoIP
Virtualization Solutions
VPN and Remote Connectivity

Unified Communications and VoIP

Cost savings, simplified management of a single network to application, and a unified view of all communications on any device are just a few of the reasons to consider Unified Communications provided by Cornerstone Information Systems. 

Put technologies like Voice over IP (VoIP), IP telephone, multimedia conferencing, communications applications, and intelligent networks to work in your business and enjoy  significant cost savings and productivity benefits.

Unified Communications Extend Your Workspace
Unified communications help companies contend with growing communication complexity and increasingly mobile workers who now work everywhere.

Employees, business partners, and customers now conduct business with a combination of voice, video, data, and mobility applications. They also conduct business across multiple workspaces:

  • From their desks
  • In conference rooms
  • In airports
  • In warehouses
  • In vehicles

Without unified communications, disparate voice, video, data, and mobility applications are not as effective as they could be. The result is information overload and misdirected communications that delay decisions, slow down processes, and reduce productivity.

Streamlining Unified Communications
Unified Communications integrates applications to create a unified workspace that clears communications roadblocks by empowering people to choose when, how, where and with whom they wish to communicate. Unified Communications also:

  • Ensures that information reaches recipients quickly: Through the most appropriate medium, no matter where they may be working or what device they may be using. This results in more efficient decision-making, and cost savings through personal productivity improvements.
  • Helps organizations align communications more closely with business processes: By integrating unified communications functionality directly into business processes such as enterprise resource planning (ERP), customer relationship management (CRM), and supply chain management (SCM), companies can transform processes and build bottom line benefits that are an order of magnitude greater than personal productivity improvements alone.

Be Productive Everywhere
Unified Communications uses the network as a platform for integrating communications with business processes. It drives business productivity and profitability with:

  • Instant connections: IP phones, unified clients, soft phones, and mobile unified communications give employees access to services everywhere there is a network connection.
  • More effective communications: Tools such as instant messaging, presence, mobility, preference, and unified messaging streamline communications and allow users to choose how, when, and where they can be reached.
  • On-demand collaborations: User-controlled audio, Web and video conferencing are integrated into Outlook calendar..This integration eliminates communication bottlenecks and facilitates collaboration across every workspace.

Integrated Applications for Ease of Use
Migrating to a unified communications system improves competitiveness while providing a substantial return on investment (ROI) and reduced total cost of ownership (TCO.) Unified Communications uses the pervasive reach of an intelligent network to align communications with business processes. As a result, employees can:

  • Access information easily: Your team can connect in many different ways, whether they're at their desks, in conference rooms, airports, warehouses, or in vehicles.
  • Reach mobile colleagues and key decision-makers quickly: Being able to see which colleagues are available means that employees can reach the right resource the first time.
  • Communicate spontaneously: Communication applications are integrated with collaboration systems to enable point-and-click data, voice, and video conferencing sessions that use advanced collaboration tools like white boards and application sharing, all from a single, Web-based interface. 

A Complete Unified Communications Solution
Unified Communications Solutions include network-powered solutions for:

  • IP telephony: IP Telephony allows companies to realize the benefits of Voice over IP (VoIP) technology with a suite of media control and IP phone solutions.
  • Rich media conferencing: Unified MeetingPlace provides a complete multimedia conferencing solution for meetings, training sessions, and presentations.
  • Unified messaging: Unified Messaging integrates all types of messages so they can be easily accessed from a single user interface regardless of location or device.
  • Unified communications clients: Unified Personal Communicator offers voice, video, instant messaging, conferencing, and presence information through a single application on a PC or Mac.
  • Mobility solutions: Mobile Solutions for Unified Communications combine the convenience, flexibility, and reach of mobile communications with the benefits of Unified Communications, making it possible for people to communicate the way they want, whether at home, at work, or on the road.
  • Collaborative work spaces: WebEx and TelePresence bring people together in a way that's never been done before while reducing travel expenses and carbon footprint.
  • Contact center: Unified Contact Center solutions integrate databases and workflow applications with advanced contact center applications, making it possible to create a virtual contact center where customers can be matched to the most appropriate agents. 

Schedule a Unified Communications Business Assessment to learn how Cornerstone Information Systems, Inc. can increase your bottom line and provide a better customer experience.  Contact us at 800.264.9011

 

© 2009 Cornerstone Information Systems, Inc.
TF: (800) 264-9011 | Hopkinsville: (270) 885-9011 | Clarksville: (931) 551-4440
Bowling Green: (270) 495-4087 | Madisonville: (270) 825-4281 | Paducah: (270) 554-8783
Corporate Office:
800 South Main St. | Hopkinsville, KY 42240 | (270) 885-9011 | (800) 264-9011 | FAX: (270) 886-0778